16/May/2024
At Fratton Autocentre, safeguarding the privacy of our customers and website visitors is paramount. This privacy policy outlines our commitment to protecting personal information and maintaining trust and confidence in our practices.
Information Collection and Use
We collect personal information, such as name, contact details, and vehicle information, when you make a purchase, schedule a service, or contact us for support. This information is used for order fulfilment, appointment scheduling, and communication purposes.
Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Third-Party Data Processors
We work with trusted third-party service providers, such as payment processors and website hosting companies, who may process personal data on our behalf. These providers are contractually obligated to adhere to data protection standards and keep your information secure.
Website Security and Cookies
Our website utilises cookies and similar technologies to enhance the user experience, analyse trends, and administer the website. These technologies do not capture individual-specific data and are used to improve our website functionality and performance.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
User Rights
You have the right to access, rectify, or delete your personal information held by Fratton Autocentre. If you have any questions or concerns about our privacy practices, please contact us using the information provided below.
Consent
By using our website and providing your personal information, you consent to our privacy policy.
Updates to the Privacy Policy
Any changes to our privacy policy will be posted on this page, and the modification date will be updated.